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FAQ - Technical Problems of ACA Screen Recorder

FAQ - Installation, license and startup issues

  • What different between ACA Screen Recorder and ACA Capture Pro?
  • ACA Screen Recorder is a windows screen recording software. ACA Capture Pro includes all features of ACA Screen Recorder, and it has many enhanced features: make screenshots from your desktop, capture all flash file from web page, and capture any icons whatever from a file, a directory, or whole harddisk on your computer.

    Click here to see the features of ACA Capture Pro, ACA Capture, ACA Screen Recorder and ACA Audio Recorder.

  • How to enter ACA Screen Recorder license, which I received by email? Or will you send me a CD with a fully licensed copy of ACA Screen Recorder?
  • The "registered" copy of ACA Screen Recorder is the same one that you use for evaluation. You only need to enter your license key(Registration number) into it to convert it to a fully functional copy. This method of selling has an advantage for you: if we release a newer version 2(for example, you have version 2.01 and we release 2.03) you may upgrade for free by simply downloading the newer one and installing it over the old ver 2.01.

    If we sent the full version on CDs, we would not be able to ship you a new CD with each program update.

  • I purchased a license and recevied the Registration-Number. After I input the numbers, I get an error: "Incomplete or incorrect Registration-Number. Please input again!" What shall I do?
  • All registration-Number has been verified before sent. If you meet this problem, please do following steps:

    1. Free download the newest version of ACA Screen Recorder, and then install it.
    2. Launch ACA Screen Recorder.
    3. Input the registration-number carefully on the Welcome dialog. We suggest that you use the Copy/Paste method to complete the input.

    More information about ACA Screen Recorder activation, click here

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